Amazon Rds Service Level Agreement

2 Dec

The combination of customer acceptance, many new features and extensive operational experience has taken RDS (Relational Database Service) to a level where Amazon believes it is mature enough to be made accessible to all. Until now, users could access it through a beta testing program. The AWS-Cloud supports many popular disaster recovery (DR) architectures from “Pilot Light” environments that can be adapted to data center outages for small client workloads, to “hot watch” environments that allow for rapid large-scale tipping. With data centers in regions around the world, AWS offers a range of cloud-based disaster recovery services that enable fast-tracking of your infrastructure and IT data. The service credits for S3 services (excluding those listed above) are: This Amazon RDS service level agreement (“SLA”) is a policy of using the Service of Amazon Relational Database Service (“Amazon RDS”) under the terms of the AWS customer contract (AWS agreement) between Amazon Web Services, Inc. and its affiliates (“AWS,” “us” or “us”) and AWS users (“you”). This ALS applies separately to each account used by Amazon RDS. Unless otherwise stated, this SLA is subject to the terms of the AWS agreement and the conditions activated have the meaning defined in the AWS agreement. We reserve the right to amend the terms of this ALS in accordance with the AWS agreement. So you need to consider some important things when trying to understand Amazon`s service level agreements. The most important advice I would offer is not to rely on service level agreements to guarantee the operating time of your applications. The ALS provides some guidance on the hours of operation you can expect, but the service credits offered, provided you remember to claim them, will likely be unlikely to compensate for the downtime your application is experiencing, and the likely business consequences in terms of lost productivity or even lost revenue. Service credits for S3 Intelligent-Tiering, S3 Standard-Infrequent Access and S3 One Zone-Infrequent Access are: Credits are calculated as a percentage of the fees paid to Amazon for the monthly billing cycle if the downtime is greater than 22 minutes.

For example, if availability falls below 99 percent, users receive a 25 percent refund, as shown by a website detailing the details of the agreement. In this article, we look at THE SLAs for some of the most commonly used AWS services, including EC2, RDS, EBS, ECS, Fargate and S3, to give you a taste of the offer, but this is only a guide and should not be considered a substitute for reading real SLAs for the services you want to use.